1. Seller

Metoraz Finansal Yazılım A.Ş.
Address: Adalet Mah. Manas Bulv. No:39 İç Kapı 3408 Folkart Towers B Kule, Bayraklı / İzmir
Phone: +90 232 808 03 32
Email: info@metoraz.com
Web: www.metoraz.com

2. Buyer

Name or company name, national ID or tax office and tax number, billing address, phone and email, as entered by the buyer on the checkout page.

3. Main features of the service

• Service: software memberships provided by Metoraz Finansal Yazılım A.Ş., such as Qortics (service quotation platform, www.qortics.com) and BeyanGibi (document flow for accounting firms, beyangibi.com). The product and plan you choose are shown in the order summary.
• Scope: features, user and usage limits as listed on the plan card at checkout and in the pricing section of the product site.
• Term: monthly subscription or annual prepaid membership (12 months).
• Delivery: the service is provided online (SaaS); nothing is shipped. Your account is opened, or the plan is activated on your existing account, within 1 business day of payment approval, and sign-in details are emailed to you.
• Technical requirements: an up-to-date web browser and an internet connection.

4. Price, payment and invoice

• Price: all listed and checkout prices include VAT (20%). The order summary shows the total due today with the net amount and VAT separately. There are no shipping or other extra fees.
• Monthly subscription: charged at the start of each period and renewed every month on the same card until you cancel. Price changes are emailed at least 30 days before renewal.
• Annual prepaid: 12 months are charged at once, 15% below 12 times the monthly price. It does not renew by itself; we send a reminder before the term ends.
• Payment method: credit or debit card through iyzico with 3D Secure. Metoraz never sees or stores card details.
• Invoice: an order summary is emailed when payment completes. Your e-invoice or e-archive invoice is issued by Metoraz Finansal Yazılım A.Ş. and emailed within 7 days.

5. Right of withdrawal

If you buy as a consumer (not for business or professional purposes) you may withdraw within 14 days of the contract date without giving a reason and without penalty, by emailing info@metoraz.com or writing to the address above. After a valid withdrawal the amount paid is refunded to your card within 14 days of our receiving it.

Exceptions: under article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to services started with your explicit consent before the withdrawal period ends, or to services performed instantly online. If you agree at checkout that the service starts on payment approval and your account is opened, the right of withdrawal ends.

6. Business buyers

If you buy on behalf of a company or for business purposes you are not a consumer and the withdrawal rules do not apply. Cancellations and refunds follow the Delivery and Returns Policy.

7. Cancelling a subscription

You can cancel a monthly subscription at any time by emailing info@metoraz.com. Cancellation takes effect at the end of the paid period and the next period is not charged. Requests are answered within 2 business days.

8. Complaints and disputes

Send complaints to info@metoraz.com. Consumers may apply to the Consumer Arbitration Committee within the monetary limits announced each year by the Ministry of Trade, and to the Consumer Court above those limits, including online through e-Devlet (TÜBİS).

See the full Distance Sales Contract and, for personal data, the KVKK notice.